Privacy Policy

Who we are

Our website address is:
We are a shelter for abused women with children.
Our objective is to offer housing and social assistance services for women and children living in situations of domestic violence.
We are committed to confidentiality and discretion with regard to the people who contact us and ask for help and services.


When you send us an e-mail, the data entered and the information shared as well as your IP address and browser’s user agent are collected to help us get in touch with you to offer you our assistance.
We only collect personal information that you have consented to provide us with via e-mail. We limit the collection of your personal information to that which is necessary to establish, manage and maintain our relationship with you.
Confidentiality is essential, since our mission is to help you get out of a difficult situation involving domestic violence.


We use cookies to improve your browsing experience and to better understand how you use our website. Cookies are small files that are stored on your computer when you visit our website. They contain information such as display language and certain browsing habits.
This data is used to activate certain functions and facilitate your browsing. The information collected by cookies is confidential at all times.
You can disable or block cookies by configuring your browser settings.

Embedded content from other websites

Our Website may contain hyperlinks to other sites (e.g. suicide prevention sites, government sites, etc.).
Information exchanged on these sites is not subject to this Privacy Policy, but to those of the external sites concerned, if any. In such cases, we invite you to consult them before disclosing your personal information.
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other sites behaves in the same way as if the visitor were visiting that other site.
All external links can be found on the “Toolkit” page:

Who we share your data with

Our organization operates in total confidentiality in order to protect the information provided by the women who contact us. No information is shared, disclosed or sold to any third party.
We collect your information so that we can contact you and offer you the best possible service.

How long we retain your data

Your personal information is retained only for the time necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.

What rights you have over your data

You may ask to receive a file containing all the personal data we hold about you, including that which you have provided to us. You may also request the deletion of your personal data. This does not include data stored for administrative, legal or security purposes.

Please note that you can delete your browsing history at any time and leave our site.
You’ll find all the information you need here:

Where we send your data

Visitor comments may be verified for the sole purpose of recontacting you and offering you our assistance.
No information is disclosed, shared or sold to any third party.

Contact details for the Privacy Officer
If you have any questions about the processing or updating of your personal information, or if you have any concerns, please contact us at or by telephone at 514-270-8291.

Policy update below
We may modify the content of this policy at any time. We therefore invite you to consult it on a regular basis to stay informed about how we handle personal information.

This version was last updated on: September 20, 2023

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